On arrival:
You will be welcomed by one of our receptionists and asked to fill in a form with your personal contact details. There is also information about our practice terms and conditions. The information you provide will be confidential.
During the consultation:
The consultation process starts with some questions regarding your general health, medication and medical history, moving on to the reason you have made an appointment with us. We will check your feet for any other problems and provide the necessary treatment. Feel free to ask any questions you may have during your visit, we want you to know that we have answered everything for you.
On the day of your appointment, please arrive 10 minutes before your time slot as there may be some forms to fill out.
Please wear your normal shoes and bring along any other shoes you routinely wear.
PLEASE DO NOT WEAR NAIL POLISH/VARNISH TO THE APPOINTMENT AS IT DAMAGES THE INSTRUMENTS.
Please also bring a list of medication that you are currently taking.
After the consultation:
Towards the end of your consultation, the podiatrist will give you advice regarding what to do next. If you have dressings, you will be given either a dressing appointment or advised how to manage them. Any advice regarding exercises, stretching, creaming etc. can be written down if required. Some procedures (such as nail surgery) will have additional complications, advice and discomfort that will need to be explained, again, this can be written for you if required.
You will then return to the reception area where our friendly reception staff will book your next appointment and take any necessary payments.
Other points to note:
Informed consent is very important to us; we try to make you feel at ease by explaining things to you at each step of the process. If you are unsure of anything at any stage of the consultation, please do ask.
If you have any questions or wish to discuss your problem with one of our practitioners first, they would be happy to speak with you on the telephone prior to booking an appointment.